March 19, 2018

What if I Received a Broken Tree ?

What to do with a broken tree? First, shoot us over a photo of a broken tree, the box it came in and your order number to this email [email protected] . Please do not use the tree and don’t attempt to fix it. We cannot accept returns for used or repaired items. We stand behind all our products .

1 – Photos of damaged box unopened (if you received an damaged box)

2- Photos of broken items (if you received a broken item) and the box opened


  • Replacement tree will be send a day after the return one shipped . Usually it will take 3-5 days to arrived

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