March 19, 2018
What if I received a broken tree ?
First, shoot us over a photo of a broken tree, the box it came in and your order number to this email [email protected] . Please do not use the tree and don’t attempt to fix it. We cannot accept returns for used or repaired items. We stand behind all our products .
1 – Photos of damaged box unopened (if you received an damaged box)
2- Photos of broken items ( if you received a broken items ) and the box opened